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We’re sorry to hear that you’re having issues with your payment. All of our payments are handled and controlled by our payment providers. Because we place high demands on the security of our payment traffic, it can be that your payment with us is rejected, while you can successful pay at other companies. We cannot always see why a payment was not successful. Occasionally there can be a block on your payment method. In this case you can do it after eight days and try again or use another payment method. Do not try it again and again because then you will extend the blockade.

Click here for an overview of current payment errors.

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